Long Beach Adventure Tours Frequently Asked Questions
Q: Do I need a wetsuit to go Paddleboarding?
A: No. Paddleboarding is a high energy activity and you generate enough body heat by just paddling. Even if you fall in, a few minutes of paddling in the sun will keep you warm. A rashguard or thermal isn't a bad idea.
Q: What do I need to bring?
A: The only things you will need is some sun protective clothing, like hat and glasses, and some water. Maybe a towel for the rare occasions where you may fall in. If you have a voucher or coupon, please bring that as well.
Q: Where can I park for Paddleboarding?
A: We run paddleboarding lessons and tours from the Hotel Maya in Long Beach. You can park in the parking lot for this hotel and we will redeem your parking ticket free of charge. It is best to look up directions for the Hotel Maya because it is a little tricky trying to locate if you're new to the area.
Q: Where can I take a Surf Lesson?
A: We teach Surfing Lessons in both LA and OC. The waves here are very gentle and good to learn on and it is generally shallow so novice swimmers have nothing to fear. We have two longboards that are excellent to learn on as well as a selection of wetsuits that will fit most sizes. Please contact us and we can find a good spot to surf based on your location.
Q: What is your cancellation policy?
A: We request that all bookings through us be made at least 24 hours in advance of the desired date for booking, but if we have space, we can try and make the necessary arrangements to get you in with shorter notice. Refunds are only available if requested at least 48 hours before the booked date, and we can give you a 50% refund if notified in less than 48 hours in advance. We will not grant refunds for no shows. In case of bad weather or unmanageable conditions, we will refund your payment or re-book you for another day.
If you have purchased a coupon or voucher from a third party, only they can issue refunds but we can often reschedule you.